Frequently Asked Questions
Everything you need to know about our smile care products and services.
How long does it take to see results from the V34 Colour Corrector?
Most users see an immediate improvement in the brightness of their smile. The V34 works by utilizing color-correcting technology to neutralize yellow tones on the tooth surface, making it perfect for a quick boost before an event.
Are Hismile products safe for sensitive teeth?
Yes, our products are formulated with our signature PAP+ formula, which is designed to provide effective whitening results without the sensitivity associated with traditional peroxide-based treatments.
How long will my shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and local customs processing.
What is your return policy?
We offer a 30-day money-back guarantee on most products if they are unused and in their original packaging. Please contact our support team to initiate a return or if you have concerns about your results.
Can I use Hismile products with veneers or crowns?
Our products are safe to use on dental work; however, please note that whitening formulas are designed to lift stains from natural teeth and will not change the base color of artificial materials like porcelain or resin.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna for your convenience.